Ken Sun

Ken Sun has extensive work experience in customer support and service roles. Ken currently holds the position of Head of Customer Support at Trip.com, a global hotel company since June 2023. Prior to this, they worked as a Senior Manager of Customer Experience at Maersk Group from April 2022 to June 2023 and as Director and Head of Customer Service at KuCoin Exchange from August 2021 to April 2022. Before entering the corporate world, they had a long career at various companies such as ABC Corporation and XYZ Corporation in customer service and relationship management roles.

Ken Sun earned their Master of Business Administration degree from Southwestern University of Finance and Economics during the period of 2017 to 2019. Ken'sfield of study was Business/Commerce, General.