William Franklin currently serves as Associate Director of Global Enterprise Account Management at Tripadvisor, leading a global team focused on the retention and growth of key strategic accounts. Prior to this role, William was Head of Partnerships at Debut, where a strong Partnerships and Customer Success team was established, fostering relationships with major global brands. William's experience also includes serving as Head of Account Management at Eventbrite, where complex client partnerships were developed, and previous positions at Ticketmaster Entertainment included roles as Client Account Manager and Customer Support Manager, contributing to a robust foundation in account management and customer relations.
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