Lisa Jackson

Lisa Jackson has over twenty years of experience in sales, customer success, and customer service. Lisa began their career in 1998 as Manager, Sales & Customer Care at Fundy Communications, where they recruited, trained, and coached six B2B account managers and 15 customer service representatives. In 1999, they moved to Emera, where they managed customer care and marketing, documented and implemented key business processes, and trained and supported 15 customer service representatives. In 2007, Lisa became Sales & Marketing Manager at EastLink, where they led, coached, and trained 15 sales professionals and developed marketing strategies. In 2010, they joined Salesforce Marketing Cloud as Sales Productivity Manager, where they developed and delivered sales technique and process training to over 150 new hires. In 2018, Lisa joined Digital Nova Scotia as a Board Member and Secretary. In 2019, they became a Consultant at TAS Customer-Centric Consulting and VP Sales & Customer Experience at Bulletproof, a GLI Company. Also in 2019, Lisa became VP Sales & Customer Success at Proposify. Finally, in 2023, they joined Trolley as Head of Customer Success.

Lisa Jackson's education history includes a BSc in Biology from Acadia University, a Certification in Trainer in Service Excellence from Achieve Global, and a MS-900: Microsoft 365 Fundamentals certification from Microsoft. Lisa also completed training from Sandler Sales & Sales Mgmt Training and Fire Inside Leadership in 2008 and 2011 respectively. Additionally, they were enrolled at Kings Edgehill at an unspecified time.