Gretchen Cook

Gretchen Cook is an experienced customer success and management professional with a diverse background in various roles across multiple companies. Currently serving as a Customer Success Manager at Truckstop.com since April 2022, Gretchen previously held positions at Better, where responsibilities included managing a team of Customer Experience Agents and serving as a Sales Development Manager. Prior to this, Gretchen worked at Better.com as a Processing Expert and held various customer success roles at AvidXchange, Inc., including Senior Customer Success Manager and Client Support Specialist. Early career experience includes an Accounts Receivable position at Southern Wine and Spirits, focusing on account reconciliations. Gretchen's educational background includes an Associate's degree in Criminal Justice and Corrections from Onondaga Community College.