Chris F.

Chris F. is an experienced customer success professional with a focus on enterprise-level client relationship management. Currently serving as an Enterprise Customer Success Manager at TrueContext, previously ProntoForms, since September 2023, Chris has a strong background in overseeing customer delivery experiences. Prior roles include Customer Success Manager for Global Enterprise at EZRA Coaching, where responsibilities included managing strategy and implementation for major clients, and Senior Customer Success Manager at LifeWorks, where Chris played a pivotal role in enhancing customer experience and retaining significant accounts. Additional experience spans various roles at Xerox, 4Plan Consulting, Taylor Group of Companies, and Desjardins General Insurance Group, demonstrating a solid foundation in business analysis, project coordination, and underwriting. Chris holds educational qualifications from The Insurance Institute of Ontario and Cairine Wilson Secondary School.