Susanne Fattler

Susanne Fattler is a Senior Customer Success/Support Manager at FUNKE Works GmbH since January 2024 and has held a similar role at Truffls GmbH since April 2017, focusing on HR consulting and recruitment processes. With expertise in demand analysis, job advertising, candidate sourcing, and overseeing the entire recruitment process, Susanne has acted as a central contact for end customers' inquiries and support needs. Previous roles include Customer Care Representative at DaWanda GmbH and WATCHEVER, where responsibilities included managing customer orders, monitoring delivery dates, and providing customer service across various platforms. Susanne's professional journey began at Competence Call Center, serving in team support and customer care roles, gaining extensive experience in customer relationship management.