Kent Smothers

Kent Smothers is an experienced professional in business systems analysis and IT management with a career spanning over three decades. Currently serving as the Manager of Business Systems Analysis at Truliant Federal Credit Union, Kent leads a team that bridges the gap between business stakeholders, IT staff, and technology vendors. Prior to this role, Kent held various positions, including Information Technology Quality Assurance Manager at MedCost, Aftermarket Systems and Process Manager at Volvo Trucks, and Lead Business Analyst at Lincoln Financial Group. Kent's extensive background includes strategic oversight of business applications, quality assurance processes, and customer acceptance testing, demonstrating a consistent focus on aligning technology solutions with business objectives. Kent holds a Bachelor's degree in Business Administration from East Carolina University and multiple master's certificates from Villanova University in Business Analysis and Software Testing.