Stephen Mullins

Stephen Mullins is a seasoned professional with extensive experience in service delivery and customer experience management across various industries. Currently serving as Senior Manager of Service Delivery at Trulioo since June 2022, Stephen previously held roles at Qualtrics as Global Operations Manager for the EMEA graduate entry program and at The Irish Times as Head of Customer Experience, where responsibilities included developing customer experience strategies and implementing infrastructure improvements. A career trajectory also includes positions at BMW Financial Services, CarTrawler, and Nova Car Hire, showcasing a strong foundation in customer service and operations. Education includes a Master’s degree from University College Dublin and continuing studies in Computer Software Engineering at the National College of Ireland.