Jeff Stancroff is a seasoned professional with extensive experience in product management, project management, and customer service within the robotics and automation sectors. Currently serving as a Senior Product and Project Manager and previously as a Business Development Manager - Technical Services at TRUMPF North America since February 2018, Jeff has a strong background from KUKA Robotics, where positions included Customer Service Manager, Customer Service Supervisor, Operations Supervisor, Field Service Engineer, and Machine Tool Electrician over a 20-year span. Key achievements include enhancing customer satisfaction and gross profit margins through employee training initiatives, designed and implemented a new Assembly/Commissioning area to boost efficiency, and participated in quality and safety committees to optimize internal processes and maintain standards. Educational qualifications include multiple credentials from Rockhurst University, as well as training from KUKA Robotics Corporation, Mott Community College, and New Horizons.
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