Carolyn Masters

Carolyn Masters is an experienced product manager and analyst with a diverse background in custom operations at Nordstrom Trunk Club, where Carolyn has held multiple roles since October 2015, including Product Manager I and Lead of Custom Operations. Responsibilities included managing the accuracy of custom orders, communicating with sales and vendors to resolve issues, and developing efficient processes to enhance order entry metrics. Prior to Nordstrom, Carolyn gained marketing experience through internships at organizations such as Bus to Show, Frederick Lynn Haberdasshere, and Dana Rebecca Designs, focusing on creative content creation, social media engagement, and website management. Carolyn's career began as a Sales Associate at SHE Boutique, where customer styling and inventory management were key tasks. Carolyn holds a Bachelor of Arts and Science in Communication from the University of Colorado Boulder.