Ross Galypchak

Ross Galypchak is an experienced IT support professional with a robust background in technical support roles across various companies. Currently serving as a 2nd Line IT Support Engineer at 1GLOBAL since August 2019, Ross provides comprehensive IT assistance to approximately 80 London colleagues within a global workforce of around 600. Previous positions include Desktop Support roles at Morningstar and CQS, where responsibilities entailed supporting a vast user base across multiple continents. Ross has also contributed as a 1st/2nd Line Support technician at the Financial Ombudsman Service, supporting 4500 staff in an ITIL environment and managing various technologies. Ross's skills are further complemented by experience as an IT Support Engineer at Arcus FM and as a self-employed IT Support Engineer, along with a tenure as a Vehicle Simulations Engineer at Jaguar Land Rover. Ross holds a Bachelor of Engineering in Computer Engineering from Brunel University of London.