Eric Rizzo

Eric Rizzo serves as the Manager of Product Support at TrustEngine, a role undertaken since February 2022, with prior experience as Supervisor of Enterprise Customer Support and Technical Support Manager. Previous to TrustEngine, Eric Rizzo contributed to Vista from 2011 to 2021, where responsibilities included leading a global customer care team, managing help desk escalations, conducting trend analysis, and developing learning solutions. Early career roles included positions as Senior Product Support Specialist and Junior Product Support Specialist, where Eric Rizzo focused on resolving customer requests, coaching team members, and collaborating with product teams to advocate for customer needs. Eric Rizzo also has experience from Webs as a Junior Product Support Specialist, handling customer requests and reporting product issues.