Crystal R. is a Senior Account Manager with extensive experience in client growth and success strategies. At TrustNet, Crystal has achieved an impressive client growth rate of 80% through proactive opportunity identification and strategic execution of service level agreements. Previously, Crystal served as a Senior Account Manager at mLive Software, where the introduction of a Virtual Patient Advocate feature led to a significant increase in client ROI, alongside expanding sales for existing clients. Earlier career experience includes the role of Practice Manager at Charleston Dental, where oversight of over 1,000 accounts and management of a team of 12 staff members were key responsibilities. Crystal holds various licenses and certifications in dental clinical sciences and is CPR/AED certified, complemented by an associate's degree in liberal arts from Chesapeake College.
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