Gavin Horsfall

Gavin Horsfall is an experienced professional in sales enablement and training, currently serving as the Head of EMEA Sales Enablement at Trustpilot since April 2022. Previously, Gavin held the position of Sales Enablement Manager for the UK Customer Experience Unit. Notable prior roles include Sales Training Manager at Shell Energy Retail and Business Development Training Manager at First Utility, where responsibilities included recruiting and managing a team dedicated to training across sales activities. Gavin has also held positions such as Training Business Partner at npower, Senior Trainer at the Royal Shakespeare Company, and Training Assistant at Computershare Voucher Services. Gavin holds a BA (HONS) in Leisure Management from the University of Birmingham and has further educational qualifications in related fields.