Roy Apuzzio

Roy Apuzzio is a Customer Success Manager at Trustpilot since August 2024, with a strong background in client retention and account management. Previously, Roy served as a Real Estate Agent at VRI Homes and Keller Williams Realty, Inc., where expertise in real estate was developed. At DearDoc, Roy advanced through roles from Client Development Specialist to Sr. Customer Success Manager, leading a team of Customer Success Managers and effectively managing a significant portion of annual recurring revenue, achieving notable upselling results and reducing client churn. Roy holds a Bachelor of Science degree in Environmental Science from the University of Maryland.