Ian Pybourne

Ian Pybourne is a seasoned professional with extensive experience in customer delivery and retention management. Since September 2018, Ian has been serving as the Customer Delivery Manager at The Australian Red Cross Blood Service. Additionally, Ian has held various managerial roles at TSA Group - Australia since June 2007, including Consumer Retention Program Manager, National Campaign Manager, and IP Sales Manager for South Australia. Earlier in Ian's career, from October 2002 to June 2007, sales management expertise was developed while working with an outsourced sales partner, focusing on sales acquisition and customer retention for clients such as AAPT, EnergyAustralia, and Simply Energy.