Rhonda Rohtstein

Rhonda Rohtstein is an accomplished business development professional currently serving as Vice President of Business Development for CX Outsourcing and Beyond at TTEC since April 2024. With extensive experience in the outsourcing and customer experience sectors, Rhonda previously held positions as Vice President of Business Development at Helpware and Quantanite, as well as Director of Business Development at Zappix. Rhonda's leadership role at SOCAP International as President of the Northeast Region further showcases a commitment to advancing customer care and engagement. Educationally, Rhonda holds a Bachelor of Science in Business Management from Plymouth State University and continues to pursue multiple certifications in health and wellness coaching, along with a Master's degree in English, Writing from Salem State University.