Vaidas Grigaitis

Commercial Onboarding Lead at Tucows

Vaidas Grigaitis has a diverse work experience spanning various industries and roles. Vaidas began their career as a Customer Service & Sales Representative at Avis Lithuania in 2003 and was later promoted to Leasing Sales Manager. In this role, they led a sales team, managed department expansion, and achieved significant sales growth.

After their time at Avis Lithuania, Vaidas joined the European Commission in 2011 as a Technical and Administrative Assistant. Vaidas managed foreign aid projects, provided technical support in procurement processes, and coordinated events. Vaidas also maintained the EU international development agency's website.

Vaidas then worked at the Council of the European Union as a Technical and Administrative Assistant, further enhancing their administrative skills.

In 2016, they joined SableARC Studios as a Software Consultant, where they launched practice management software for a sustainable architecture firm. Vaidas reduced account administration time and provided training to staff and external service providers.

Vaidas later joined Shopify in 2017 as a Customer Success and Technical Support specialist. Vaidas provided technical support, handled customer inquiries, and assisted with HTML and CSS customization for online store design. Vaidas also achieved high customer satisfaction and sales rates.

In 2018, Vaidas joined Bookboon as an Account Manager - Customer Success. Vaidas managed a client portfolio in North America and APAC, driving adoption and building relationships through networking and customer engagement. Vaidas also provided technical and operational support, assisted with marketing campaigns, and conducted data analysis for measuring ROI.

Currently, Vaidas is working at Tucows as a Commercial Onboarding Lead.

Vaidas Grigaitis has studied Communication and Media Studies at The G. Raymond Chang School of Continuing Education at Toronto Metropolitan University. No specific start year, end year, or degree name is mentioned.

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Council of the European Union logo

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