Laura van den Berg is an experienced professional with a strong background in the travel and customer service industry. Currently serving as a Station Operations Coordinator and 24/7 Customer Services Specialist at TUI fly Netherlands since June 2012, Laura coordinates operations and communicates regarding flight delays, operational disruptions, and changes within 72 hours of departure while providing proactive and customer-focused service to passengers. Prior to this role, Laura worked as a Passenger Service Agent at Servisair from April 2009 to October 2014. Laura holds an education from Inholland University of Applied Sciences, completed between 2009 and 2011.
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