Tricia Bonanno

Tricia Bonanno has extensive experience in quality assurance and customer relationship management, currently serving as an IT Software Engineer - QA at Nelnet Business Solutions since 2019. Previously, Tricia held a long-term position at Tuition Management Systems, beginning in October 1999 as a Quality Assurance Analyst, where responsibilities included creating and executing test plans and ensuring product standards were met. Tricia also served as a Senior Account Manager, focusing on relationship-building with assigned accounts and collaborating with management for strategic planning. Early career experience includes the role of Research Coordinator at Citizens Bank from January 1995 to March 1999, where tasks involved managing customer service and administrative functions. Tricia is a graduate of Bristol High School, attending from 1990 to 1993.