Emre Arslan

Emre Arslan currently serves as the Head of Custom Services and Escalation at TurkNet İletişim Hizmetleri, where responsibilities include overseeing end-to-end customer operations and enhancing customer experience. Emre has also held roles such as Corporate Customer Experience Management Group Manager, focusing on B2B customer journey design and experience metrics, and Corporate Technical Support Unit Manager, managing large teams and technical support processes. Previous positions include Presales Specialist at İşNet, Project Engineer, Corporate Support Engineer, and Corporate Support Specialist at TurkNet, as well as Customer Support at Çizgi Telekomünikasyon. Emre Arslan holds an MBA from Istanbul Bilgi University and has educational credentials from Anadolu University and Istanbul University.