Ismail Yusuf is a skilled Desktop Support Analyst at Turn 10 Studios since April 2020, responsible for supporting over 250 staff members by utilizing PowerShell and command prompt for hardware maintenance, troubleshooting PCs and laptops, and managing employee monitoring through Active Directory. Previous experience includes roles as a Help Desk Technician at Golis Telecom Somalia, where Ismail provided technical support and managed onboarding processes, and as a Packer and Amazon Shopper for Amazon, showcasing adaptability in fast-paced environments. Ismail holds an Associate of Arts in Information Technology from Seattle Central College and completed a program at Year Up United in 2019.
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