Karlan Wilson

Karlan Wilson is an experienced professional currently serving as an Associate in Marketplace Support at Turo, responsible for enhancing the car sharing experience. Previously, Karlan worked at Wealthsimple as an Associate in Client Experience Operations, where contributions included developing a Quality Assurance program for new client experience agents and collaborating with the Client Experience team to improve operational processes. Karlan also held the role of Associate in Client Experience, focusing on delivering high-quality service to numerous clients daily. Educational qualifications include a Bachelor's of Health Sciences from Western University, a Certificate in Data Analytics from BrainStation, and ongoing studies in Software Engineering at BrainStation.