Anita Johnson is an experienced professional in business development and management within the automotive industry. Currently serving as the BDC Service Manager at Tustin Toyota since July 2020, Anita previously held the position of Director of Business Development at Mercedes-Benz of Laguna Niguel and Toyota Place. In these roles, Anita managed sales and service call centers, streamlined processes, analyzed performance data, and oversaw team development. With a strong track record of restructuring pay plans, managing third-party vendors, and enhancing customer satisfaction, Anita has demonstrated expertise in building and coaching teams, as well as utilizing client relationship management software. Prior experience includes a successful tenure as a Sales Business Development Representative at House Of Imports Mercedes, where Anita was recognized as a top performer. Educational experience includes attendance at Fullerton College.
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