Haley Loudin

Haley Loudin is an experienced operations support and customer service manager with a strong background in team training, process improvement, and customer engagement. Currently serving as Operations Support Manager and Office Manager at tvg hospitality since March 2022, Haley previously worked at Holtz Leather Co. as Customer Service Manager, where responsibilities included managing a team of customer service representatives, resolving issues via social media, and analyzing customer satisfaction metrics. Additional experience includes serving as Lead Barista at Honest Coffee Roasters, focusing on employee training and customer service, and as Site Director at The CARE Center, overseeing a non-profit educational program and engaging with various stakeholders to communicate successes and needs.