Donnelda Thompson

Donnelda Thompson possesses extensive experience in human resources and customer service, currently serving as an Individual Taxpayer Advisory Specialist at the Internal Revenue Service since September 2020. Concurrently, Donnelda has worked as a Human Resources Assistant for the United States Department of the Air Force and as a Contact Representative for the Department of Treasury & FEMA. Previous roles include Associate Benefit Advisor at Zenefits and various positions in recruitment and customer service, demonstrating skills in employee orientation, issue resolution, and confidential information management. Donnelda holds a Bachelor's Degree in Business Administration with a focus on Human Resources Management from DeVry University and an Associate's Degree in Human Resources Management/Medical Billing/Coding from Wayne County Community College District.