Bob Wierdsma

Bob Wierdsma has a diverse work experience spanning various roles and industries. In 1995, they started their career at Delta Air Lines as an Information Technology Operations Manager, where they established support processes, implemented ITIL framework, and led help desk consolidation efforts. Bob then moved on to NCR Corporation, where they held multiple positions including Director of Solution Architecture and Managed Services Executive/Marketing Director. In these roles, they led high-performing teams, achieved strong win rates in renewal and new business, and spearheaded cost-saving initiatives.

Bob later joined Dell Services | Perot Systems as a Principal Architect, focusing on strategy and mergers and acquisitions. Bob then transitioned to GameStop as a Senior Director, leading IT Centers of Excellence, IT Services and Vendor Management, and IT Shared Services, Sourcing & Partner Management. In these roles, Bob implemented agile frameworks, improved service delivery, and streamlined IT operations.

Bob then joined The Fulcrum Group, Inc. as a Managing Director, where they led teams in enhancing operational efficiency, optimizing IT investments, and leveraging regression and predictive analytics.

Currently, Bob is working at U.S. Enrollment Services as a Managing Partner. In this role, they focus on connecting client groups with health plans and products through innovative software and automation. Bob has achieved valuation growth through subscription software revenues, established off-shore delivery teams, and implemented best-in-class service management practices.

In their most recent role at U.S. Retirement & Benefits Partners as Vice President of Delivery and Technology, Bob is responsible for leading and overseeing delivery and technology operations.

Overall, Bob Wierdsma has a track record of driving revenue growth, improving operational efficiency, and delivering value through strategic planning, solution design, and leadership.

Bob Wierdsma's education history includes an Executive Master of Business Administration (eMBA) from Texas Christian University - M.J. Neeley School of Business, which they completed from 2018 to 2020. Bob'sfield of study was Business Administration and Management, General. Prior to that, Bob attended City University of Seattle and the University of Northern Colorado for Business Administration and Management, General, although the specific years for these educational experiences are unknown.

In addition to their formal education, Bob has obtained several certifications. In 2014, they received the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice. In 2013, they obtained the Advanced Open Water SCUBA certification from PADI. More recently, in 2023, Bob acquired the SAFe Agilist 5 Certification and the SAFe Agilist 6 Certification, both offered by Scaled Agile, Inc.