Heather Hahn

Heather Hahn is a seasoned professional with extensive experience in customer operations and project management. Currently serving as Senior Customer Operations Manager at Uberall since September 2019, Heather previously held the position of Head of Client Onboarding and Support at eKomi, overseeing a team of over 20 implementation agents for B2B SaaS product onboarding. Heather's career also includes roles at Educational Testing Service, where Heather contributed to multimillion-dollar federal projects, and various positions in production management and educational settings. Heather holds a Master's degree in Chinese Studies from SOAS University of London, complemented by a Bachelor's degree in History from the University of North Texas and additional educational experiences in Taiwan.