Valentine de Roubaix is an experienced professional in customer success management, currently serving as a Senior Enterprise Customer Success Manager at Udemy since May 2021. Previously, Valentine held the position of Regional Director at Altissia, where a focus on enhancing language learning experiences was paramount. Valentine's extensive career at GlobalEnglish spanned over a decade, culminating in the role of Vice President of Customer Success, where strategic initiatives improved customer satisfaction and retention. Other notable positions include Director of Managed Services, Director of Customer Success for the Americas, and Public Relations and Product Manager at Sistemas CBT. Valentine's academic background includes degrees in Political Sciences, International Relations, and European Studies from prestigious institutions in Belgium and Spain.
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