Kelly Margaret Heikkila

Kelly Margaret Heikkila has a diverse background in roles supporting customer service, claims processing, and educational guidance. Currently serving as a Billing Clerk at UFCW Health and Welfare since January 2023, responsibilities include managing claims for medical providers, coordinating member benefits, and utilizing various software tools for efficient processing. Previous experience ranges from assisting customers as a Seasonal Store Associate at Target to preparing high school students for college as an AmeriCorps College Guide. Educational credentials include a Bachelor of Arts in Classics and Religious Studies from Kent State University and an Associate of Arts from Cuyahoga Community College.