Janet Furtado

Janet Furtado has extensive experience in customer operations, currently serving as a Senior Executive/Backup In Charge at Ufone since April 2004, where responsibilities include leading a team of eight and managing daily operations in the service center. Janet previously held the position of Customer Service Executive, focusing on personalized customer service and maintaining strong relationships with both internal and external stakeholders. Prior experience includes working as an Executive Secretary at Inter Freight Services from January 1999 to December 2003, where duties involved office administration, handling filing logs, and supporting the General Manager. Janet holds an Intermediate degree in Commerce from the Board of Intermediate Education and a Matriculate degree in Science from the Board of Secondary Education.