Aloysius Wong

Aloysius Wong is a technology professional with extensive experience in incident management and cloud systems support. Currently serving as a Technology Support III - Major Incident Manager at JPMorgan Chase since September 2024 and as a Principal Cloud Specialist (Team Lead) at UKG since October 2020, Aloysius possesses a strong grasp of business-critical systems and expertise in monitoring platforms like SquaredUp and DataDog. Previous roles include NOC Team Lead and Cloud Technician at Ultimate Software, where incident management and JIRA ticketing systems were key responsibilities, and a System Engineer at Atos, focusing on server maintenance and proactive system activities across various operating systems. Aloysius holds a Bachelor's degree in Computer Science from Nanyang Technological University Singapore, earned between 2013 and 2016.