Janet Townsend

Janet Townsend currently serves as the Benefits & Wellbeing Manager at UB Greensfelder, a position held since August 2023. Prior to this role, Janet amassed over a decade of experience at WTW, where responsibilities included oversight as Admin Lead, Benefits Systems Analyst, and Implementation Lead, contributing to client delivery and improving operational efficiency. Earlier career experiences encompass roles at American Greetings, where Janet managed employee benefit plans and provided tier one services, as well as positions in banking and retail. Janet holds a Bachelor's degree in Human Resources from Cleveland State University and a preparatory degree in Business from Cuyahoga Community College.