Allison Lam

Allison Lam is an experienced professional in the financial services industry, currently serving as an Electronic Services Specialist and previously a Contact Center Representative at UMassFive College Federal Credit Union since November 2020. Prior to this role, Allison held positions at TD from July 2018 to August 2020, including Head Teller, where responsibilities included overseeing the teller line and branch operations, as well as serving as a Customer Service Representative providing personalized retail banking advice. Earlier experience includes working as a Customer Service Associate at Walgreens, focusing on customer assistance and training, and as a Pharmacy Intern at Stop & Shop, where pharmacy technician duties were performed. Allison graduated from the Massachusetts College of Pharmacy and Health Sciences in 2018 with a Bachelor's degree in Pharmaceutical and Healthcare Business.