Ahereen Lee

Ahereen Lee is an experienced professional with extensive expertise in customer experience and engagement. Currently serving as General Manager at U Mobile since September 2015, Ahereen drives transformative initiatives to enhance customer relationships and profitability. Previously, Ahereen worked as a Management Consultant from April 2012 to August 2015, focusing on customer service touch point management and business transformation. As Vice President of Customer Service at Packet One Networks, Ahereen established comprehensive customer service operations, emphasizing customer experience and operational efficiency. Experience also includes senior roles in customer experience at Alliance Bank Malaysia Berhad and operational leadership at Maxis Communication Bhd. Ahereen holds both an MBA in Entrepreneurial Management and an EMBA in Human Resource Management from Asia e University.