Elisenda Sopena Berti has extensive experience in customer success, event management, and architectural technology. Currently serving as a Customer Success Manager at Unbounce since September 2021, previous roles there include Service Support Coach and Employee Experience Coordinator. Prior to Unbounce, Elisenda worked as a Building Code Consultant at McAuley Consulting | CP and held several positions in event management at Savoury City Catering and The Wedding Dreamer, where skills in client relations and event coordination were honed. Elisenda's background also includes roles in architectural design and construction management, with expertise in producing technical drawings and collaborating with clients to address design challenges. Educational credentials include a Bachelor's degree in Architectural Technology and Building Construction from Universitat Politècnica de Catalunya, along with various advanced certifications in Revit and structural engineering.
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