Heather McQueen

Heather McQueen is an experienced healthcare technology professional with a diverse background in laboratory services and information technology. Currently serving as a Senior HCS System Application Analyst at UNC Health since October 2022, McQueen previously held roles at Southeastern Regional Medical Center, including Epic Certified Beaker Analyst and Phlebotomy Supervisor, demonstrating expertise in lab analytics and staff management. As a Medical Technologist II, McQueen is ASCP certified and possesses strong skills in process improvement. Additionally, experience as a Printing Administrator at UNC Health Southeastern involved managing Epic printing administration and troubleshooting. McQueen holds a Bachelor’s Degree in Information Technology Management from the University of North Carolina at Pembroke and an Associate’s Degree in Clinical Laboratory Science from Southeastern Community College.