Milica Rakic

Milica Rakic is an experienced professional in the banking sector, currently serving as the Coordinator for Market Research, Customer Experience, and Complaints Management at UniCredit Bank Serbia since January 2021. Prior to this role, Milica held multiple positions at Sberbank Srbija a.d. Beograd from May 2016 to January 2021, including Manager of Customer Experience and Complaints and Senior Complaints Management Expert in Marketing and Communications. Milica also worked at Hypo Alpe-Adria-Bank a.d. Beograd from October 2012 to May 2016 as a Legal Support Senior Officer and Consultant in the Collateral Administration Unit, where responsibilities involved providing legal advice and managing collateral-related tasks. Milica holds a Bachelor of Laws (LLB) degree from the Faculty of Law.