Angel Mangcupang

Angel Mangcupang has a diverse work experience starting from 2016. They began working as a Business Development Specialist at Cognos IT Consulting Inc, where they focused on analyzing and expanding business operations. In 2017, they transitioned to Teleperformance, where they held various roles including Operations Associate, Subject Matter Expert, and Operations Supervisor - Team Leader for the Lazada Group. In these roles, Angel was responsible for attaining performance goals, coaching team members, and providing specialized knowledge and mentorship. In 2021, Angel joined Grab as a Social Care Professional, where they managed and integrated Help Center/Marketing campaigns, conducted proactive engagement on social media channels, and delivered exceptional social experiences to passengers, peers, and drivers. Currently, Angel is employed as a Digital Campaign Coordinator at Unified.

Angel Mangcupang attended Divine Word College of Calapan from 2011 to 2015, where they studied Information Technology. Additionally, Angel obtained various certifications through LinkedIn, including Advanced Facebook Advertising, Advertising on Facebook, Advertising on Instagram, Google Sheets Essential Training, Marketing Tools: Digital Marketing Tools and Services, Building Your Marketing Technology Stack, Customer Service Foundations, Digital Marketing Foundations (2021), Gmail Essential Training, Slack Essential Training, and Writing Customer Service Emails. These certifications were obtained between August and September 2022.