Kerry Roffey has a strong background in service management and operations, having worked in various managerial roles at companies like Unifii Ltd, TSYS Managed Services EMEA, and the Motor Insurers' Bureau. Kerry has experience in IT service delivery, change management, and incident management. With a focus on aligning IT departments to ITIL best practices and implementing service improvement initiatives, Kerry has consistently demonstrated a commitment to driving teams towards success. Kerry also has experience in remote management of offshore teams and commercial exposure, showcasing a well-rounded skill set in the field of IT service management.
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