Gaelle Goutier Almi

Gaelle Goutier ALMI is an experienced professional in customer service and insurance, currently serving as an Agent du service clients at L'Union des producteurs agricoles (UPA) since January 2022. Previous roles include Agent de service - Nouvelles affaires - Sélection des risques at Groupe Cloutier, Senior Operations Clerk for Individual Insurance New Business at National Bank Insurance Firm, and Customer Service Representative in Insurance at Banque Nationale Assurances. Gaelle has also held positions at Desjardins, TELUS Affaires, and Look Communications, demonstrating a strong background in client relationship management, risk analysis, and quality control. Education includes an ALMI designation from LOMA Institut and training in Lean Six Sigma.