Laura Buermann

Laura Buermann is an experienced professional in customer service and project management, currently serving as an Internal Tester at Union Mutual of Vermont since February 2015, focusing on end user testing within the Project Management department. Previous positions include Client Service Manager and Lead Teller at KeyBank, where responsibilities involved managing tellers, overseeing teller line activities, and ensuring federal compliance through branch self-assessment. Laura also held a Teller position, handling cash transactions and customer service. Earlier experience at Borders as a Bookseller included stocking, cash register operations, and customer recommendations, with keyholder responsibilities in the absence of management. Laura earned a Bachelor of Arts in English Language and Literature from Simmons University in 2006.