Catarina Mendes possesses a substantial background in IT incident management and technical support, currently serving in the role at UNIPARTNER IT Services since November 2021, following similar roles at Rumos and Hospital Professor Doutor Fernando Fonseca. Catarina has extensive experience in monitoring, controlling, and escalating incident cases, complemented by a strong foundation in education as a teacher in various institutions, covering subjects related to computer systems, networks, and information technology. Academic credentials include a Master of Education in Informatics from the University of Lisbon and a Licentiate degree in Computer Engineering from the Instituto Politécnico de Castelo Branco.
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