Robert Wilson-Fry

Robert Wilson-Fry is a seasoned professional in the technology sector, currently serving as Senior Director of Strategic Partnerships at Uniphore since July 2023, where an emphasis is placed on transforming customer service through Conversational Service Automation. Prior to Uniphore, Robert held the role of Senior Director of Partnerships & Alliances at Cognigy from March 2021 to March 2023, enhancing customer engagement in enterprise contact centers. A noteworthy tenure as Senior Director of Strategic Partnerships & Technical Alliances at Artificial Solutions lasted from November 2017 to December 2020, contributing to advancements in Conversational AI. Earlier positions include AVP and Principal Architect at Mphasis, as well as a Senior Development Analyst at Schering-Plough Pharmaceuticals and Lead Developer at Unilever. Robert holds a degree in Mathematics from The University of Manchester, earned in 1997.