Katherine A.

Katherine A. has a diverse work experience spanning various industries. Katherine started their career in 2012 as a Quality Assurance Assistant at Imaging Associates. In 2014, they worked as an Assistant Manager at Wittner Shoes Australia. Katherine then joined EPICURE in 2011 as a Food and Beverage Attendant, where they gained experience in professional event coordination. In 2017, they became a Customer Care Consultant at STARTEK, specializing in personal and business banking enquiries. At UniSuper, Katherine held multiple roles, including Member Services Consultant from 2019 to 2021, Pensions Consultant from 2021 to 2022, and most recently as a Financial Crime Specialist. During their tenure at UniSuper, they also served as the Pensions Subject Matter Expert for a merger project, where they collaborated with stakeholders, developed new processes, and conducted training sessions. Katherine's work experience reflects their adaptability, teamwork skills, and expertise in various fields.

Katherine A. attended Lauriston Girls' School from 2005 to 2010, where they obtained an International Baccalaureate Diploma. In terms of additional certifications, they obtained a Certificate III in Retail Supervision from the ARA Retail Institute in July 2016. In March 2018, they acquired a Certificate III in Customer Engagement from KnowledgeSpace Training & Consulting Ltd. Katherine further pursued their education and obtained the RG 146 Superannuation certification from the Association of Superannuation Funds of Australia (ASFA) in August 2020. Katherine then undertook a course in Customer Experience Strategy and Design at RMIT University, where they completed the program in August 2021. Additionally, they acquired two certifications from RMIT University, Business Analytics and Visualisation in March 2022, and Business Analytics with SQL and Python in September 2022.