Jason O'Brien is an experienced professional in customer success and service management, currently serving as the Global Head of Customer Success Management at Unit4 since October 2001. O'Brien has held various leadership positions within the company, including Senior Customer Success Manager, Global Head of Process Excellence, and Head of Customer Support for the UK and Ireland, where the responsibilities included overseeing customer service delivery. Additionally, O'Brien played a pivotal role as the Business Transformation Manager, leading a Global Transformation Project, and managed UK Professional Services as the Head of Professional Services. Prior to Unit4, O'Brien worked at Ramesys in roles such as Business Consultant, Senior Support Consultant, and Financials Team Leader. O'Brien holds a degree from the University of South Wales.
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