Joey Carag

Joey Carag has extensive experience in various managerial and supervisory roles in the customer service and operations industry. With a background in program analysis and team leadership, Joey has worked at Sutherland Global Services, United Airlines, and TELUS International Philippines. Joey currently holds the position of Manager - Ops Strategy and Execution at United Airlines, where they oversee operations control and hub analysis. Prior to this, Joey held roles such as Senior Team Manager, Supervisor Hub Analysis, Customer Service Supervisor, and Team Captain.