Rachel Clark

Rachel Clark is a Senior Provider Engagement Analyst at United Concordia Dental since April 2019, with expertise in change management, employee engagement, and communication strategies. Rachel has developed newsletters, created provider notifications, and collaborated with various departments. Prior experience includes serving as an Account Manager at AIA, Alera Group, where responsibilities included managing large employer groups, processing paperwork, and facilitating client onboarding and wellness programs. Additionally, Rachel held roles at Highmark Inc. as an Associate Benefits Coding Analyst and Customer Service Representative Team Lead, involving ticket analysis, team supervision, and training. Rachel holds a Bachelor's degree in Management from Penn State University and an Associate's degree in Business Administration from HACC, Central Pennsylvania's Community College.