Richard Hennings

Richard Hennings is an accomplished professional with extensive experience in product management and customer advocacy within the healthcare and technology sectors. Currently serving as Service Owner for IT Customer Advocacy at United Network for Organ Sharing (UNOS) since August 2023, Richard has a proven track record of successfully leading agile teams and enhancing client experiences through innovative product solutions at companies like Humana and Anthem, Inc. Prior roles include significant contributions as Senior Business Analyst at Rising Medical Solutions and Business Analyst at NYC Department of Small Business Services, where Richard honed skills in project management and stakeholder engagement. Richard's background also features a solid foundation in operational efficiency, marked by achievements at AT&T and military service in the US Army. Educational credentials include a B.S.C.B.A. in Operations Management from The University of Alabama.