Joanne Nicastro

JoAnne Nicastro has a robust background in customer service and administrative support, with over three decades of experience across multiple roles. Currently serving as Inside Sales/Customer Service at United Window & Door Mfg since May 2014, JoAnne excels in managing customer inquiries regarding quotes, orders, and warranty issues while collaborating closely with sales and service teams to enhance dealer relationships and customer satisfaction. Prior experience includes roles at Emtec Inc. as a Customer Service Representative and Executive Administrator, where JoAnne facilitated shipments, scheduled priorities, and managed executive correspondence. JoAnne also served as Data Entry Supervisor at Westwood Computer Corporation, overseeing interdepartmental communications and training staff, along with handling accounts receivable and payable responsibilities. JoAnne graduated from Scotch Plains-Fanwood High School.